What Information We Hold and Why
When you open an account, we collect the details you provide during registration — your name, contact information, and the payment method you connect, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal through one of these mobile wallets, a
-
1
transaction record is created and stored against your account. We also collect device and session data: your IP address, browser type, and the pages you visit within the platform. This helps us detect unusual login activity and keep your account secure. We do not sell your
-
2
personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. Where local law in Bangladesh requires us to retain certain records, we comply with those obligations. If you are
-
3
accessing from a region where eligibility is restricted, some data-handling obligations may differ based on applicable local regulations. We retain account data for as long as your account remains active and for a reasonable period after closure, in line with our legal obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.